Crisis
If you need help right now
Dial 911.
- If you need immediate help and can't transport yourself to the emergency room, dial 911.
- Students living in UAS Housing can contact the following numbers for assistance:
- John Pugh Hall residents can call 907-209-6534
- Upper Housing residents can call 907-209-6539
Drop-in/Crisis Counseling through UAS
Mental health crisis intervention is available for students Monday through Friday from 8 am to 5 pm. Students can come to the Student Resource Center in the Mourant Building or contact the Counseling Office by calling 907-796-6000. Mental health crisis care after hours and on weekends is available by calling 911, your local hospital or clinic, TimelyCare, and/or The Suicide and Crisis Lifeline at 988 or 1-877-266-4357.
For students in UAS Upper Housing, the emergency RA on-call number is 907-209-6539. For students in UAS John Pugh Hall, the emergency RA on-call number is 907-209-6534.
Mental Health Crisis or Suicide Prevention
Unless otherwise specified, these services are available 24 hours a day, 7 days a week.
In-person Resources
Bartlett Regional Hospital Emergency Department: 3260 Hospital Dr., Juneau, AK 99801, 907-796-8900
PeaceHealth Ketchikan Medical Center: 3100 Tongass Ave, Ketchikan, AK 99901, 907-225-5171
Mt. Edgecumbe Medical Center: 222 Tongass Drive, Sitka, AK 99835, 907-966-2411
Here is an explanation of an emergency room visit for a mental health crisis.
Phone and Text Resources:
- Suicide & Crisis Lifeline: 988 or 1-800-273-8255
- Crisis Text Line: text “Home” to 741741
- The Trevor Project (for LGBTQI+ people under the age of 25 as well as their friends and allies): 1-866-488-7386, text START to 678678, or use TrevorChat online.
- TransLife Line (trans and questioning folks): 1-877-565-8860
- Veterans Crisis Line: 1-800-273-8255 (press 1)
- Alaska Careline: 1-877-266-4357
- JAMHI Health and Wellness: 1-855-463-3303. Juneau based service. You do not need to be a JAMHI client to call.
- SEARHC 24-Hour Help Line: 1-877-294-0074. Available to all Southeast Alaska residents. You do not need to be a SEARHC client to call.
- Ketchikan Care Crisis Line: 1-907-225-2273. Ketchkian based service.
Concerns about domestic violence, sexual assault or abuse
- National Domestic Violence Hotline: 1-800-799-SAFE (7233)
- National Sexual Assault Hotline: 1-800-656-HOPE (4673)
- AWARE Crisis Line and Shelter (located in Juneau) 907-586-1090 or 1-800-478-1090
- WISH (located in Ketchikan): 907-225-9474 or 1-800-478-9474
- Sitkans Against Family Violence Crisis Line (located in Sitka) 907-747-6511 or 1-800-478-6511
General on-campus assistance
- Students living in UAS Housing can contact the following numbers for assistance:
- John Pugh Hall residents can call 907-209-6534
- Upper Housing residents can call 907-209-6539
- UAS Dean of Students Care Team
If you are worried about someone else
An anonymous report can also be made to the Care Team, which is a team of UAS student services professionals focused on supporting student success and campus safety.
The Counseling Office is available for consultation with students, faculty, and staff who are concerned about a student. You may contact the Counseling Office through the Student Resource Center by phone (907) 796-6000 or email [email protected] to discuss your concerns and get support with how best to respond. This may include providing you ways to refer the student for professional care.
TimelyCare is also available to Staff and Faculty to contact for questions by calling 833-4-TIMELY (833-484-6359). This service is available 24/7, 365 days a year.