Services Dashboard
The information on this page is maintained by the UAS IT Helpdesk and it is intended to accurately reflect the reliability of our most critical systems. If you are aware of any outages not reflected here, please contact the Helpdesk so it can be investigated.
Significant service outage: Main UAS Web Site on 2024-11-06
From 1:00 PM to 2:30 PM, an networking outage prevented users from connecting to many UAS resources, including the Main UAS website.
Updated 2024-11-06 14:44:38.000 by MCARTE32
Services impacted: Main UAS Web Site on 2024-10-31
Updated 2024-11-01 10:12:52.000 by EKJOHNSON2
Services impacted: Main UAS Web Site on 2023-12-15
ACS reports a disconnect in their network which prevents some traffic to/from outside Alaska.
OIT Status page
Updated 2023-12-15 09:11:58.000 by MCARTE32
Services impacted: Main UAS Web Site on 2023-12-14
ACS reports a disconnect in their network which prevents some traffic to/from outside Alaska. OIT Status page
Updated 2023-12-14 16:47:06.000 by MCARTE32
Services impacted: Main UAS Web Site on 2022-04-13
For a time, the top navigation bar on top of the main UAS website was not displaying in Chrome browsers. The easiest way around this is to use "Ctrl-Shift-R" to reload the page in question without using the cache. For Mac users, this is "Cmd-Shift-R".
Updated 2022-04-20 09:49:46.000 by MCARTE32
Services impacted: Main UAS Web Site on 2021-08-05
An ACS outage from 3:30 to 6:30 PM interfered with network traffic in and out of campus. This may have affected access to the UAS website, UAS Online, Virtual Machines, and some Phones.
Updated 2021-08-06 11:22:43.000 by MCARTE32
Scheduled maintenance: Main UAS Web Site on 2021-06-12
The following services were down for a 15 min outage for system maintenance on Saturday, June 12th between 6am – 7am: UAS CMS and Main Web Site and Juneau Print and File Servers (Campus and Sync).
Updated 2021-06-14 10:44:34.000 by MCARTE32
Scheduled maintenance: Main UAS Web Site on 2021-05-28
This week technicians will be updating switch software throughout the night, starting at 6PM each night. Maintenance will not be occurring during the day. Network outages will be intermittent (15-45 minute intervals) in buildings receiving maintenance. During the outage window all network traffic will be affected in the building including WiFi, phones, and computer. Tuesday, 5/25: Sitka switches, Juneau Core, &Juneau Server Wednesday, 5/26: Ketchikan, Juneau Housing, & Rec Center Thursday, 5/27: Anderson, NSRL, TEC, Soboleff, Hendrickson/Annex Friday, 5/28: Whitehead, Novatney, Mourant, Egan Wing, Egan Library, & Stover
Updated 2021-05-28 11:04:52.000 by MCARTE32
Scheduled maintenance: Main UAS Web Site on 2021-05-27
This week technicians will be updating switch software throughout the night, starting at 6PM each night. Maintenance will not be occurring during the day. Network outages will be intermittent (15-45 minute intervals) in buildings receiving maintenance. During the outage window all network traffic will be affected in the building including WiFi, phones, and computer. Tuesday, 5/25: Sitka switches, Juneau Core, & Juneau Server Wednesday, 5/26: Ketchikan, Juneau Housing, & Rec Center Thursday, 5/27: Anderson, NSRL, TEC, Soboleff, Hendrickson/Annex Friday, 5/28: Whitehead, Novatney, Mourant, Egan Wing, Egan Library, & Stover
Updated 2021-05-28 11:04:37.000 by MCARTE32
Scheduled maintenance: Main UAS Web Site on 2021-05-26
This week technicians will be updating switch software throughout the night, starting at 6PM each night. Maintenance will not be occurring during the day. Network outages will be intermittent (15-45 minute intervals) in buildings receiving maintenance. During the outage window all network traffic will be affected in the building including WiFi, phones, and computer. Tuesday, 5/25: Sitka switches, Juneau Core, & Juneau Server Wednesday, 5/26: Ketchikan, Juneau Housing, & Rec Center Thursday, 5/27: Anderson, NSRL, TEC, Soboleff, Hendrickson/Annex Friday, 5/28: Whitehead, Novatney, Mourant, Egan Wing, Egan Library, & Stover
Updated 2021-05-26 15:01:28.000 by MCARTE32
Scheduled maintenance: Main UAS Web Site on 2021-05-25
This week technicians will be updating switch software throughout the night, starting at 6PM each night. Maintenance will not be occurring during the day. Network outages will be intermittent (15-45 minute intervals) in buildings receiving maintenance. During the outage window all network traffic will be affected in the building including WiFi, phones, and computer. Tuesday, 5/25: Sitka switches, Juneau Core, & Juneau Server Wednesday, 5/26: Ketchikan, Juneau Housing, & Rec Center Thursday, 5/27: Anderson, NSRL, TEC, Soboleff, Hendrickson/Annex Friday, 5/28: Whitehead, Novatney, Mourant, Egan Wing, Egan Library, & Stover
Updated 2021-05-26 15:01:24.000 by MCARTE32
Services impacted: Main UAS Web Site on 2021-05-01
Alaska Communications, our internet provider, has a broad outage affecting multiple Southeast Alaska communities which started at ~1 PM on 4/29/2021. During this outage, several services have been unavailable. Visit ACS' update page at ACS Updates fore more information. As of 11:30 AM, all systems were restored.
Updated 2021-05-03 09:37:48.000 by MCARTE32
Significant service outage: Main UAS Web Site on 2021-04-29
Alaska Communications, our internet provider, has a broad outage affecting multiple Southeast Alaska communities which started at ~1 PM. During this outage, several services will be unavailable. Visit ACS' update page at ACS Updates fore more information.
Updated 2021-04-30 09:39:05.000 by TLTAYLOR7
Scheduled maintenance: Main UAS Web Site on 2021-03-20
Each of the following services was be briefly unavailable for approximately 15 minutes to conduct maintenance sometime between 6am – 9am on Saturday, March 20th. This includes the Juneau print and file servers (Berling, Sync and UASHome).
Updated 2021-03-23 13:08:03.000 by MCARTE32
Scheduled maintenance: Main UAS Web Site on 2021-01-23
Maintenance occurred on several Juneau servers on Saturday, January 23 between 6:30am – 7:30am and required a brief 10-15 outage. Impacted services include the Juneau campus file and synchronization servers and print server.
Updated 2021-01-24 11:41:31.000 by MCARTE32
Scheduled maintenance: Main UAS Web Site on 2020-11-14
System maintenance included a brief 10-15 minute outage on Saturday, Nov 14th between 6am - 9am.
Updated 2020-11-15 12:55:09.000 by MCARTE32
Significant service outage: Main UAS Web Site on 2020-11-02
We are encountering ongoing power issues on the Juneau campus following the extended power outage this morning. As a result, we have been losing power for our core IT equipment. Among other impacts, this caused regional IT systems to fail, including the regional phone system, the main UAS Web Site, and the academic and staff virtual desktops.
Updated 2020-11-02 15:46:12.000 by TLTAYLOR7
Services impacted: Main UAS Web Site on 2020-10-19
As of 1:30 PM, the central login systems for many UA services began displaying errors. OIT technicians slowly restored systems. All systems reported green as of 3:30 PM. Affected services include: UA Online, Banner, UA Google, Zoom, & ELMO
Updated 2020-10-19 15:39:36.000 by MCARTE32
Scheduled maintenance: Main UAS Web Site on 2020-10-17
The following services will undergo system maintenance and will require a brief reboot sometime between 6am – 9am on Saturday, October 17th. This includes the main UAS web server and the CMS, the Juneau Campus Print and File Servers (Berling and the Sync Server) and UAS Adobe Connect.
Updated 2020-10-18 11:06:14.000 by MCARTE32
Scheduled maintenance: Main UAS Web Site on 2020-08-08
The main UAS web server, CMS, and the Juneau file servers were down for system maintenance for a short time on Saturday, August 8th between 6 AM and 9 AM.
Updated 2020-08-10 15:41:23.000 by MCARTE32
Scheduled maintenance: Main UAS Web Site on 2020-07-25
The main UAS website and UAS ELMO were be briefly unavailable on Saturday, July 25th between 6:00 AM – 6:30 AM for system maintenance.
Updated 2020-07-28 12:02:24.000 by MCARTE32
Services impacted: Main UAS Web Site on 2020-05-18
Some functionality of the Main Website was impacted after the Saturday maintenance. This was resolved my midday Monday.
Updated 2020-05-21 16:44:18.000 by MCARTE32
Services impacted: Main UAS Web Site on 2020-05-17
Some functionality of the Main Website was impacted after the Saturday maintenance. This was resolved my midday Monday.
Updated 2020-05-21 16:44:11.000 by MCARTE32
Scheduled maintenance: Main UAS Web Site on 2020-05-16
The following systems were temporarily unavailable during a reboot and upgrade period from 6 AM to 9 AM: UAS ELMO, the main UAS web server, the CMS, and the Juneau campus file and print servers.
Updated 2020-05-21 16:43:02.000 by MCARTE32
Scheduled maintenance: Main UAS Web Site on 2020-04-04
UAS IT Services will be doing system maintenance to the following services on Saturday, April 4th from 6am – 9am. Services will undergo a brief 10-15 min outage for a system reboot. Services include UAS ELMO, the main UAS web server, the CMS, Adobe Connect, and Juneau campus file and print services.
Updated 2020-04-06 11:30:03.000 by MCARTE32
Services impacted: Main UAS Web Site on 2020-02-11
From 10:00 AM to 4:00 PM, network resources have been intermittently available. Statewide technicians continue to investigate failures across the entire UA network.
Updated 2020-02-11 16:27:53.000 by MCARTE32
Scheduled maintenance: Main UAS Web Site on 2019-10-19
Campus servers underwent maintenance between 6am – 9am. Services experienced a 10-15 minute reboot during the maintenance window.
Updated 2019-10-20 14:21:59.000 by MCARTE32
Services impacted: Main UAS Web Site on 2019-10-17
The Juneau campus experienced a power outage from 10:35 AM to 11:10 AM. Some services may have been affected during this time.
Updated 2019-10-17 12:30:23.000 by MCARTE32
Scheduled maintenance: Main UAS Web Site on 2019-09-18
An upgrade was performed on the UAS Firewall the evening of Wednesday, September 18th. This maintenance window was from 8:35 PM to 10:35 PM. During this time, users expected 1 or 2 brief outages. These brief outages affected all traffic to/from the Juneau Campus, Sitka Campus, Ketchikan Campus, Juneau Budget Office and Lena Point.
Updated 2019-09-19 12:02:50.000 by MCARTE32
Services impacted: Main UAS Web Site on 2019-07-30
At 10:55 AM on Tuesday the 30th, the UAS network and internet access was disrupted. Technicians noticed and responded immediately. The issue was resolved within 5 minutes of initial disruption.
Updated 2019-07-30 11:12:59.000 by MCARTE32
Scheduled maintenance: Main UAS Web Site on 2018-12-28
There will be scheduled network maintenance on December 26, 27, and 28. The maintenance window will be from 8 AM - 5 PM. Expect intermittent network outages on the Juneau campus throughout the day.
Updated 2019-01-01 14:06:27.000 by MCARTE32
Scheduled maintenance: Main UAS Web Site on 2018-12-27
There will be scheduled network maintenance on December 26, 27, and 28. The maintenance window will be from 8 AM - 5 PM. Expect intermittent network outages on the Juneau campus throughout the day.
Updated 2019-01-01 14:06:25.000 by MCARTE32
Scheduled maintenance: Main UAS Web Site on 2018-12-26
There will be scheduled network maintenance on December 26, 27, and 28. The maintenance window will be from 8 AM - 5 PM. Expect intermittent network outages on the Juneau campus throughout the day.
Updated 2019-01-01 14:05:49.000 by MCARTE32
Scheduled maintenance: Main UAS Web Site on 2018-10-13
The main UAS web server underwent scheduled maintenance Saturday, October 13th from 7:30 AM – 8:00 AM to transition the new marketing website. Please contact Colin Osterhout ([email protected]) for additional information.
Updated 2018-10-14 16:21:35.000 by TLTAYLOR7
Significant service outage: Main UAS Web Site on 2018-05-06
UAS Technicians were informed that users were having trouble connecting to the UAS web site at 11:15 AM. The problem was resolved at 12:20 PM. The DNS Server needed to be restarted.
Updated 2018-05-07 11:17:59.000 by TLTAYLOR7
Significant service outage: Main UAS Web Site on 2018-03-24
The UAS main website (www.uas.alaska.edu) was inaccessible Saturday morning. Read more here.
Updated 2018-03-26 08:37:28.000 by CJBENNETT
Services impacted: Main UAS Web Site on 2017-12-05
The main UAS web server experienced a brief period of slowness starting between 3:30 PM-4:15 PM. The problem was tracked to a web crawler overloading the system and has been resolved.
Updated 2017-12-06 08:01:06.000 by TLTAYLOR7
Scheduled maintenance: Main UAS Web Site on 2017-02-12
Time: 8:00AM-10:00AM The UAS Juneau campus network will be taken offline at 8:00 AM for router maintenance. The entire UAS network will be affected (phones, Internet, and access to network resources,) including access to and from the Sitka and Ketchikan campuses, TEC, NSRL, JBO, UAA, UAF and UAF Lena Point facilities.
Updated 2017-02-12 15:09:27.000 by TLTAYLOR7
Scheduled maintenance: Main UAS Web Site on 2016-12-29
Service was taken offline as equipment and connections were moved.
Updated 2017-01-01 11:23:30.000 by TLTAYLOR7
Scheduled maintenance: Main UAS Web Site on 2016-12-28
Service was taken offline as equipment and connections were moved.
Updated 2017-01-01 11:23:21.000 by TLTAYLOR7
Services impacted: Main UAS Web Site on 2016-12-20
UAS campus resources are intermittently unavailable, due to internet connectivity issues. Technicians are investigating.
Updated 2016-12-20 14:41:30.000 by MCARTE32
Running normally: Main UAS Web Site on 2016-12-02
OIT just sent out a broadcast message to the entire UA community. Please be aware of potential phishing attempts, and be conscious of your security.
Updated 2016-12-02 14:43:36.000 by MCARTE32
Significant service outage: Main UAS Web Site on 2016-04-11
The main UAS web server experienced a brief outage on Monday April 11 starting around 7:30 PM. The system was restored at 8:20 PM.
Updated 2016-04-12 08:15:10.000 by TLTAYLOR7
Scheduled maintenance: Main UAS Web Site on 2016-04-09
Maintenance is scheduled for all network resources from 5:00 PM to 9:00 PM, in preparation for a future UAS data center relocation project.
Updated 2016-04-12 09:06:14.000 by TLTAYLOR7
Services impacted: Main UAS Web Site on 2016-04-07
The UAS Juneau campus experienced a complete network outage from 11:15AM to 12:25PM. Technicians are still confirming all systems have been restored.
Updated 2016-04-12 08:21:31.000 by TLTAYLOR7
Scheduled maintenance: Main UAS Web Site on 2015-10-21
The following services will undergo system maintenance and will experience an intermittent outage on Wednesday, October 21st between 5:15am – 7:30am. These Juneau services include printing, campus files shares and synchronization folders, and the main UAS web server.
Updated 2015-10-23 10:21:30.000 by MCARTE32
Services impacted: Main UAS Web Site on 2015-07-27
Updated 2015-07-28 15:13:13.000 by MCARTE32
Services impacted: Main UAS Web Site on 2015-07-26
Updated 2015-07-28 15:13:38.000 by MCARTE32
Scheduled maintenance: Main UAS Web Site on 2015-07-24
Updated 2015-07-27 11:17:08.000 by DLCOLLINS
Scheduled maintenance: Main UAS Web Site on 2015-07-06
Emergency restart scheduled from 12:00-12:15pm.
Updated 2015-07-06 11:36:12.000 by MCARTE32
Services impacted: Main UAS Web Site on 2015-06-26
The main UAS web server experienced an outage from 5:15am to 8am on June 26th.
Updated 2015-06-26 11:09:03.000 by JTMUNDY
Services impacted: Main UAS Web Site on 2015-06-25
The main UAS web server experienced an outage from 5:00pm – 5:20pm on June 25th.
Updated 2015-06-26 11:06:10.000 by JTMUNDY
Running normally: Main UAS Web Site on 2015-04-29
The UAS Web Server experienced a brief outage on Monday, April 20th from 1:40pm – 1:55pm.
Updated 2015-04-30 08:29:22.000 by WWARD10
Significant service outage: Main UAS Web Site on 2015-04-20
The UAS Web Server experienced a brief outage on Monday, April 20th from 1:40pm – 1:55pm.
Updated 2015-04-21 09:14:09.000 by WWARD10
Scheduled maintenance: Main UAS Web Site on 2015-03-19
The following services will have a scheduled interruption of service on Thursday, March19th between 7AM - 8AM for brief system maintenance. Please contact the UAS Helpdesk (796-6400) if you have any questions. CMS UAS Email Juneau Campus File Server Juneau Print Server Filemaker Pro Server
Updated 2015-03-23 09:08:55.000 by WWARD10
Significant service outage: Main UAS Web Site on 2015-03-13
The main UAS web server was unavailable on Thursday night from approximately 8:30pm-9:00pm. There was a second outage on Friday morning from 3:00am-7:30am. The UAS web pages and any redirects to other systems like UAS Online were unavailable.
Updated 2015-03-13 09:34:43.000 by WWARD10
Significant service outage: Main UAS Web Site on 2015-03-12
The main UAS web server was unavailable on Thursday night from approximately 8:30pm-9:00pm. There was a second outage on Friday morning from 3:00am-7:30am. The UAS web pages and any redirects to other systems like UAS Online were unavailable.
Updated 2015-03-13 09:34:34.000 by WWARD10
Significant service outage: Main UAS Web Site on 2015-01-29
The main UAS web server experienced an outage on Thursday night from approximately 6:30pm - 7:30pm. The outage affected pages of the main web page and any redirects from the main site to other websites.
Updated 2015-01-30 08:39:58.000 by WWARD10
Significant service outage: Main UAS Web Site on 2014-12-12
The main UAS web server experienced an outage on Friday night beginning around 10:20pm. The system was back online by 11pm.
Updated 2014-12-15 09:38:10.000 by WWARD10
Significant service outage: Main UAS Web Site on 2014-10-25
The main UAS webserver (http://uas.alaska.edu) experienced an outage on Sat, Oct 25th from approximately 5am - 8am due to unresponsive web services. This impacted the main UAS website
Updated 2014-10-27 09:28:52.000 by WWARD10
Significant service outage: Main UAS Web Site on 2014-09-02
The main web server was down from 6pm - 6:15pm on 9/2.
Updated 2014-09-09 09:31:17.000 by WWARD10
Significant service outage: Main UAS Web Site on 2014-04-20
The main UAS web server experienced an unexpected outage on Sunday, April 20th from approximately 9:45pm to 12:15am.
Updated 2014-04-22 14:50:25.000 by WWARD10
Significant service outage: Main UAS Web Site on 2013-12-16
The main web server was down on Monday Night at approximately 9:50p. Service was restored around 10:40pm.
Updated 2013-12-17 08:55:54.000 by WWARD10
Services impacted: Main UAS Web Site on 2013-11-12
The web server stopped responding at approximately 22:00 on November 12th. The system was restored at approximately 23:00.
Updated 2013-11-13 08:42:17.000 by WWARD10
Services impacted: Main UAS Web Site on 2013-09-11
Information systems reported an unexpected 1 hour outage in the evening, sometime after 10pm.
Updated 2013-09-12 13:43:48.000 by CJBENNETT
Services impacted: Main UAS Web Site on 2013-06-21
The main UAS web server experienced an brief unexpected outage on Friday, June 21st at approximately 6:45am due to a resource problem on the server. The system was back online at approximately 7:20am.
Updated 2013-06-21 16:29:40.000 by CJBENNETT
Running normally: Main UAS Web Site on 2013-06-20
Notice posting: http://uas.alaska.edu/pub/hd1 -- Today, at approximately 2:00pm, IT Services personnel, working on power infrastructure with Facilities personnel, briefly lost power to a circuit to a rack of network equipment.
Updated 2013-06-21 16:33:50.000 by CJBENNETT
Running normally: Main UAS Web Site on 2013-06-02
Information Systems will be performing server maintenance Sunday morning from 10-11am. There will be intermittent network and telephone outages during this period. This outage will affect all UAS cam
Updated 2013-06-07 11:27:50.000 by CJBENNETT
Running normally: Main UAS Web Site on 2013-04-01
It's No Joke - We began tracking this service on the Dashboard Monday, April 1st. Prior tracking of systems can be found in Help Desk Notifications. https://online.uas.alaska.edu/online/portfolio/ITS/HD_Report
Updated 2013-05-03 16:39:05.000 by WWARD10