Working Remotely
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We have compiled this page along with a guide for all the available resources in our Working Remotely Guide for easy printing.
If you have been asked to work from home or travel for work, review the guide below. Keep in mind that everyone's job position is unique. Every service and available feature will not fit each university role.
As you review the guide below, think of what tools you will need to complete daily job functions when you are off campus. What will working remotely look like for you? Is this a one-time thing, or will you be working remotely long-term?
4 Simple Steps to Prepare for Remote Work
- Talk to your colleagues to discuss the opportunities and barriers to working remotely
- Practice signing into and navigating the telephone Self Care Portal
- Claim your own UA Zoom account and practice setting up meetings
- Set up and test your Conference Now audio conferencing number
Contact the UAS IT Helpdesk for assistance setting up any of the below features or to gain a better understanding of the brief descriptions provided. We are available at [email protected], 907-796-6400, and 877-465-6400. More information about many of the tools discussed is available on the Helpdesk website.
Available Resources
| Resource | Immediate-Short Term | Medium-Long Term | Full-time, Long Term |
|---|---|---|---|
| Telephone | Forward phone remotely using Self Care Portal. | Contact the Helpdesk to enable Single Number Reach (SNR) for your work phone. | Contact the Helpdesk for an Office Extend Access Point (OEAP) and additional resources. |
| Voicemail | Check your voicemail remotely using Cisco Web Inbox or listen to the .wav file in your email notification. | ||
| Conferencing | Use your phone, Conference Now, Google Chat, or Zoom. | ||
| Computer File Access | Take the computer home and use local cached content. | Connect to our Virtual Private Network to access networked drives (non-virtual machines only). | Consider moving to a Virtual Machine and contact the Helpdesk for more information. |
| Web Resources | Many resources are available through the web. Access Google Suite, PageUp, UA Online, and other web resources from any browser. Note that some resources require a connection to the UAS Network (VPN when off-campus). | ||